FREE SHIPPING click here

 VisaMaster CardAmerican ExpressDiscover CardElectronic CheckPayPal

                                                                                                               |Men's Shopping Guide|Lingerie Glossary|Articles|FAQ|
 |Home|Size Charts|Shipping|Return Policy|Contact Us|Privacy|
SPECIAL OFFER click here                   
 
 

  Boutique Collections

   Holiday Collection
   Valentine Collection
   Bra and Panty Sets
   Panties
   Cheeky Shorts Sets
   Baby Dolls
   Bridal
   Bustier
   Camisoles
   Chemises
   Corsets
   Gowns and Robes
   Thongs
   Teddies
   Garters
   Bodystockings
   Exotic Dancewear
   Exotic Club Wear
   Exotic Dresses
   Pantyhose
   Stockings
   Vinyl Lingerie
   Leather Lingerie
   Sexy Costumes
   Lingerie Accessories
   Swimwear
   Specials
 

  Plus Size Collections

   Holiday Collection
   Valentine Collection
   Bra and Panty Sets
   Panties
   Cheeky Shorts Sets
   Baby Dolls
   Bridal
   Bustier
   Camisoles
   Chemises
   Corsets
   Gowns and Robes
   Teddies
   Garters
   Bodystockings
   Exotic Club Wear
   Exotic Dresses
   Pantyhose
   Stockings
   Vinyl Lingerie
   Leather Lingerie
   Sexy Costumes
   Lingerie Accessories
   Swimwear
   Specials
 

  Men's Collections

   Holiday Collection
   Boxer Shorts
   Thongs Briefs
   Accessories
   Specials

 

Buyer Protection. 100% secure payments by

 Now free coverage up to $1000. Buy with confidence Learn More

If you are accustomed to the finest quality and service when it comes to your lingerie and swimwear shopping needs, then My Lingerie Secrets is your online boutique  to
shop at.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions (FAQ)

 

Shipping Questions

Do you offer free shipping?

Yes. My Lingerie Secrets is currently offering  free standard ground shipping on all merchandise purchases that total $100.00 or more. This offer  only qualifies for purchases shipped to the 48 contiguous United States and Alaska. For International orders, orders outside of the 48 contiguous United States and faster shipping methods such as "Overnight" and "Express" please select your preferred shipping choice, from the menu of choices during the checkout process, after you have submitted your billing information.

Is my order shipped discreetly?

Yes. We are very discreet when it comes to shipping your order. You will receive your product either in a plain unmarked shipping box or in a box supplied by UPS, FedEx or the USPS. Our company name will not be on the box. The initials MLS will be marked on the shipping box for your privacy.

What shipping carriers do you use?

My Lingerie Secrets uses one of three shipping companies to ship your order.  United States Postal Service (USPS), United Parcel Service (UPS) and Federal Express (FedEx).

Will I be able to track my order once it is shipped?

Yes. Your tracking number will be automatically emailed to you on the day that your order has shipped, after 6:30pm Eastern Standard Time. That is when FedEx, UPS and USPS uploads the tracking numbers for the day. Please give the tracking number that is emailed to you at least 24 hours for tracking information to show up on the FedEx, UPS and USPS web sites. Occasionally tracking information for these carriers takes about 24 hours to show up on their web sites.

United States Postal Service (USPS) 1.800.222.1811

http://www.usps.com/

United Parcel Service (UPS)               1.800.742.5877

http://www.ups.com/

Federal Express (FedEx)           1.800.463.3339

http://www.federalexpress.com/

How much are my shipping charges?

Currently we are offering  free standard ground shipping on all purchases that total $100 or more. This offer  only qualifies for purchases shipped to the 48 contiguous United States and Alaska.

GROUND SHIPPING & PROCESSING:  (48 Contiguous United States & Alaska)

Purchase Total

Ground Shipping

Flat

Rate

$12.00

EXPRESS SHIPPING & PROCESSING: (USA - Puerto Rico - Territories)

Purchase Total

Express Shipping

FLAT

RATE

$29.00

EXPEDITED FLAT RATE SHIPPING & PROCESSING: (USA - Puerto Rico - Territories)

Purchase Total

Expedited Shipping

FLAT

RATE

$39.00

OVERNIGHT SHIPPING & PROCESSING: (48 Contiguous United States)

Purchase Total

Overnight Shipping

FLAT

RATE

$54.00

OVERNIGHT SHIPPING & PROCESSING: (Hawaii - Alaska - Puerto Rico)

Purchase Total

Overnight Shipping

FLAT

RATE

$69.00

Do you ship Internationally? Yes. We currently ship to Australia, Austria, Belgium, Bermuda, Canada, China, Denmark, Germany, Greece, Finland, France, Hong Kong, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malta, Monaco, New Zealand, Norway, Portugal, Netherlands, Singapore, Spain, Sweden, Switzerland, United Kingdom.
Who pays for any Customs and Import Duties?

Please note that your order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT, and the like, once your package reaches your country. It is your responsibility to pay for these charges. My Lingerie Secrets will not be responsible for paying these charges, and we will not bill you for such charges when you place your order. It is up to you and your responsibility only, to pay any required customs charges that your country requires you to pay, in order for you to receive your package. We regret that we cannot be held responsible for any packages that are confiscated by customs.

What are your International Shipping Rates?

 

International Priority Air Shipping and Processing with Tracking Number - Within 5 to 10 Business Days Depending on your Country

COUNTRY

SHIPPING CHARGE

Canada - UK - Europe

$49.00

All Other Countries

$76.00

How long will it take to ship a package Internationally?

Please be aware that your package may take between 5 to 10 Business Days, or longer to reach you, once your package is shipped. This can vary depending on the country the package is shipped to, as well as customs clearance and delivery to you.

Does United Parcel Service (UPS) and Federal Express (FedEx), ship to a P.O. Box, an APO or FPO address?

No. United Parcel Service (UPS) and Federal Express (FedEx), do not ship to a P.O. Box or an APO or FPO address. UPS does not deliver on Saturdays.

What are your policies for "Refused" or "Undelivered" packages?

If we ship a package to you and it comes back to us either as "Refused" or as "Undeliverable" due to a bad shipping address that was provided by the customer, you will have a choice of either receiving a refund for your purchase, less a 25% restocking fee or a minimum of a $5 restocking fee per item returned, and less a flat rate ground shipping charge of $12.00 to cover the shipping cost we paid to ship the original order to you, if you received free ground shipping with your order. All shipping charges you paid are not refundable. Otherwise, you may choose to have us re-ship the package back to you at your expense. In this case, please go to our shipping section of our web site and pay for the shipping charge to re-ship your package. Once you have completed your shipping payment, we will re-ship your merchandise back to you.

Do you offer Express Shipping?

Yes. My Lingerie Secrets offers its customers faster shipping methods for an additional charge. We have access to all levels of service from the U.S. Postal Service, United Parcel Service and Federal Express.

EXPRESS SHIPPING & PROCESSING: (USA - Puerto Rico - Territories)

LINGERIE ORDERS: Your package will be delivery to you by the end of the second business day from the day we ship your order. UJENA SWIMWEAR ORDERS: Your package will be delivery to you in 3 to 4 business days.  Business Days are referred to as Monday to Friday, and exclude all holidays.

EXPEDITED FLAT RATE SHIPPING & PROCESSING: (USA - Puerto Rico - Territories)

LINGERIE ORDERS: Your package will be delivery to you in 1 business day from the day we ship your order. UJENA SWIMWEAR ORDERS: Your package will be delivery to you in 2 business days from the day we ship your order. Please note that Business Days are referred to as Monday to Friday, and exclude all holidays.
 

 
 

|Home|Size Charts|FAQ|Shipping|Return Policy|Contact Us|Privacy|Security|Site Map|Links|Lingerie Glossary|Articles|

Copyright © Since 2005 My Lingerie Secrets. All rights reserved. Legal Statement.