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Shipping
SPECIAL
SHIPPING OFFER:
My
Lingerie Secrets is
currently offering free standard
ground shipping on all merchandise purchases that
total $100.00 or more. This offer only qualifies for
purchases shipped to the 48 contiguous United States and
Alaska. For
International orders, orders outside of the 48 contiguous
United States and faster shipping methods such as "Overnight" and "Express"
please select your preferred shipping choice, from the menu
of choices during the checkout process, after you have
submitted your billing information.
When will my order ship?
The shipping guidelines set forth below pertain to orders
that are paid for by credit card and the funds have cleared,
the item you ordered is in stock in the size and color you
selected, and there are no delays between email
communications between "you" the customer and "us" the
vendor, in the event a question arises pertaining to your
order. Express orders placed by 1:00pm
EDT Monday through Friday, excluding all Holidays, are
processed the same day. Ground orders placed by 1:00pm EDT
Monday through Friday, excluding all Holidays, are typically
processed in 1 to 2 business days, except for periods of
high volume orders, in which case they can take longer to
ship.
SHIPPING CARRIERS:
My
Lingerie Secrets uses one of three shipping
companies to ship your order. United
States Postal Service (USPS), United Parcel
Service (UPS) and Federal Express (FedEx).
Please note
that
United
Parcel Service (UPS) and Federal Express
(FedEx),
do not
ship to a P.O. Box or an APO or FPO address.
UPS does not deliver on Saturdays.
SHIPPING GUIDELINES:
Please
refer to the chart below, relating to the
shipping method used to ship your order, based
on the designer line you select.
The shipping guidelines set forth
below pertain to orders that are paid for by
credit card and assuming that the item you have
ordered is in stock in the size and color you
selected.
If
your purchase
order is made up of multiple
selections from different Designer Lines then
your estimated shipping date will be the
furthest business day guideline posted in the
chart below. Please note that these are merely
guidelines. My
Lingerie
Secrets believes in fast
and friendly customer service, and therefore we
ship all orders as fast as we possibly can,
which is one of many reasons we have been so
successful.
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DESIGNER
LINE |
APPROXIMATE
SHIPPING GUIDELINE |
STANDARD DOMESTIC GROUND SHIPPING METHOD |
|
Elegant Moments (Style#EM) |
Ships within 2 Business Days |
UPS
or FedEx Ground |
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BerryDog (Style#BD) |
Ships within 3 Business Days |
USPS Standard Shipping |
|
Chica
Rica Swimwear (Style#CRS) |
Ships within 3 to 4 Business Days |
USPS Priority Mail |
|
Jelly Swimwear (Style#JS) |
Ships within 3 to 4 Business Days |
USPS Priority Mail |
|
Patriotic Prints Swimwear (Style#PP) |
Ships within 3 to 4 Business Days |
USPS Priority Mail |
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Ujena
Swimwear (Style#UJ) |
Ships within 1 to 3 Business Days when
you select Express or Overnight
Shipping. Ground Shipping ships within
10 business days |
FedEx or USPS Ground, Express or
Overnight Shipping |
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Ujena
Swimsuits
Shipping and Processing Exchange
Charges:
|
Approximate Shipping Time for an
Exchange Item |
Standard Ground Shipping:
Within 10 business days
delivery
after your exchange item is
received and processed |
|
Rate |
|
$15.00 Shipping &
Processing |
|
|
|
|
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Approximate Shipping Time for an
Exchange Item |
Express
Shipping:
Within 3 to 4 business days delivery
after your exchange item is
received and processed.
Please make sure to visibly write
"RUSH
EXCHANGE SHIPPING ORDER UPGRADE"
on the front of your returning
package |
|
Rate |
|
$29.00 Shipping &
Processing |
|
Approximate Shipping Time for an
Exchange Item |
Overnight
Shipping:
By the end of the next business
day after your exchange
item is received and processed.
Please make sure to visibly
write
"RUSH EXCHANGE SHIPPING ORDER
UPGRADE" on the front of
your returning package |
|
Rate |
|
$39.00
Shipping & Processing |
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Approximate Shipping Time for an
Exchange Item |
Hawaii/U.S. Territories
Shipping:
Within 3 to 4 business days delivery
after your exchange item is
received and processed.
Please make sure to visibly
write
"RUSH EXCHANGE SHIPPING ORDER
UPGRADE" on the front of
your returning package |
|
Rate |
|
$39.00
Shipping & Processing |
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Approximate Shipping Time for an
Exchange Item |
International
Shipping:
Within 4 to 7 business days
after your exchange item is
received and processed depending
on your country.
Please make sure to visibly
write
"RUSH EXCHANGE SHIPPING ORDER
UPGRADE" on the front of
your returning package |
|
Rate |
|
$49.00
Shipping & Processing |
GROUND
DOMESTIC SHIPPING:
The Ground Domestic Shipping Method, used
to ship your purchase order, typically should
arrive at your shipping address within 2 to 5
business days after the package ships.
This will also depend on your shipping location.
Please keep in mind that during peek Holiday
Seasons like
Christmas,
Valentine's
Day
and Halloween,
My Lingerie Secrets as well as the
United States Postal Service (USPS), United
Parcel Service (UPS) and Federal Express
(FedEx),
experience a heavier volume
of orders and packages to deliver than usual,
and during these periods, it is advisable to
place your purchase orders as soon as possible
to make sure that your package is delivered to
you on time.
Ground Domestic Shipping & Handling
Charges:
|
Purchase Total |
Standard Shipping |
|
Flat |
Rate |
$12.00 |
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EXPRESS DOMESTIC
SHIPPING:
My
Lingerie Secrets
offers its customers faster shipping methods for
an additional charge. We have access to all
levels of service from the U.S. Postal Service,
United Parcel Service and Federal Express.
Express
Domestic Shipping &
Handling Charges:
Your package will be delivery to you by the end
of the second business day from the day we ship
your order.
Business
Days are referred to as Monday to Friday, and
exclude all holidays.
|
Purchase Total |
Express
Shipping |
|
FLAT |
RATE |
$29.00 |
Overnight
Domestic Shipping &
Handling Charges:
Your package will be delivery to you by the
end of the next business day from the day we
ship your order.
Please note that
Business
Days are referred to as Monday to Friday,
and exclude all holidays.
|
Purchase Total |
Express
Shipping |
|
FLAT |
RATE |
$39.00 |
Is
my order shipped discreetly?
Yes. We
are very discreet when it comes to
shipping your order. You will receive
your product either in a plain unmarked
shipping box or in a box supplied by
UPS, FedEx or the USPS. Our company name
will not be on the box. The initials MLS
will be marked on the shipping box for
your privacy.
Will I
be able to track my order once it is
shipped?
Yes. Your
tracking number will be automatically
emailed to you on the day that your
order has shipped, after 6:30pm Eastern
Standard Time. That is when FedEx, UPS
and USPS uploads the tracking numbers
for the day. Please give the tracking
number that is emailed to you at least
24 hours for tracking information to
show up on the FedEx, UPS and USPS web
sites. Occasionally tracking information
for these carriers takes about 24 hours
to show up on their web sites.
What
happens if I request a partial shipment?
To help keep our prices and shipping
charges the lowest on the Internet we
will ship your order once all items are
in stock. If one of your items is not in
stock, but you would like your in-stock
items sent out immediately, please email
us at
sales@mylingeriesecrets.com to
request a partial shipment. A small
charge of $12.00 will apply. You may also
opt to have the items in stock shipped to you
immediately and ask us to refund your
back ordered items.
What
happens if my order is delayed before
or after it has been shipped?
My
Lingerie Secrets will not be held
responsible under any circumstances for
delays in delivery of your purchased
merchandise and any associated damages, due
to delays in carrier delivery, due to
events beyond its reasonable control,
including without limitation, acts of God or
public enemy, floods, fire, civil
disobedience, lockouts, strikes, freight
embargoes and acts of federal, state or
local government.
Do you
ship Internationally?
Yes.
My Lingerie
Secrets charges a flat shipping rate for
all International orders. We will only
ship an order to the Billing Address
that corresponds to the credit card
being used. If your Billing
Address does not match the corresponding
credit card being used then your order
will be cancelled and declined. In this
case you may choose to mail us a
Cashiers Check or a Money Order instead.
Once the Cashiers Check or Money Order
clears our bank and the funds are
securely deposited, then we will at that
time mail your order.
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International
Shipping Rates |
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COUNTRY |
SHIPPING CHARGE |
|
Canada |
$39.00 |
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Hawaii |
$39.00 |
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U.S. Territories |
$39.00 |
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All Other
Countries |
$39.00 |
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Countries We
Do Not Ship To At This Time |
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Bulgaria |
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Cuba |
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Indonesia |
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Iran |
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Iraq |
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Libya |
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Malaysia |
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Mexico |
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Nigeria |
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North Korea |
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Russia |
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Rwanda |
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Sudan |
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Venezuela |
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Yugoslavia
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Customs
And Import Duties:
Please note that your order may be
subject to import duties, taxes,
tariffs, customs charges, DDP, VAT, and
the like, once your package reaches your
country. It is your responsibility to
pay for these charges. My Lingerie
Secrets will not be responsible for
paying these charges, and we will not
bill you for such charges when you place
your order. It is up to you and your
responsibility only, to pay any required
customs charges that your country
requires you to pay, in order for you to
receive your package.
We regret that we cannot be held
responsible for any packages that are
confiscated by customs.
Please note that for International
orders, in order to
help keep our prices and shipping
charges the lowest on the Internet we
will ship your order once all items are
in stock. There will be no exceptions.
Please be aware that your package may
take between 1 week to 4 weeks, or
longer to reach you, once your package
is shipped. This can vary depending on
the country the package is shipped to,
as well as customs clearance and
delivery to you.
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