Frequently Asked Questions (FAQ)

 

Contact Us Questions

What is the best way to contact My Lingerie Secrets? The best way would be by email. We make sure that you receive an answer back the same day. If you have a general question, concern or request that you need help with,  please first look at our Frequently Asked Questions section before emailing us. Most general questions and information are typically answered in this section. If not by all means we would love to hear from you. If you have general questions then use our info@mylingeriesecrets.com  email address. Any questions relating to sales, use our sales@mylingeriesecrets.com  email address.

What are all the ways one can contact My Lingerie Secrets? The best way would be by email. If you need to contact us you may do so by email.

What are My Lingerie Secrets' Business Hours? Our normal business hours are Monday through Friday from (9:00am to 5:00pm ET). Please note that we are closed on Weekends and all National Holidays.

Do you have a brick and mortar location? We currently operate as a strictly mail order and Internet operation. This is the best way for us to keep our costs down and in turn extend our products to you at greatly reduced prices.

May I contact My Lingerie Secrets 24/7? Our online boutique is open 24/7 for your convenience, to browse our showrooms and place your orders. If you have any questions or concerns, the best way to contact us is by email. You may email us 24/7, and someone from customer service will reply to your email during our normal business hours. Our normal business hours are Monday through Friday from  (9:00am to 5:00pm ET). We typically reply to all emails within 24 hours during our normal business ours.  Please note that we are closed on Weekends and all National Holidays.

What is My Lingerie Secrets' philosophy? Our primary goal has always been to make sure that your lingerie shopping experience is fun, easy and pleasant. We are proud to say, that we are the premier boutique in upscale women and men’s lingerie and swimwear. We have achieved this by offering you the finest quality garments, latest cutting-edge styles textures colors and sizes in lingerie and swimwear. We stock an extensive selection of intimate apparel products ranging from the most sensual and elegant, to the most flirty and daring lingerie and swimwear. We also carry a full line of full figure lingerie that is, hot and exciting. We believe in fast and friendly customer service, which is one of many reasons we have been so successful. Our extensive customer following has made us what we are today. Since we deal directly with our manufacturers, we are able to offer you greatly reduced prices in upscale lingerie and swimwear fashions. We are very excited to be able to offer you brand name products like Berrydog Swimwear, Elegant Moments, Chica Rica Bikini Company and Jelly Swimwear of Miami, born out of trendy South Beach. We have in turn created a huge repeat and growing customer base, with the commitment of your privacy, security and complete customer satisfaction. Our sexy lingerie and swimwear lines are carefully selected to meet the demands of our customers, who purchase our fine collections for special occasions like, Weddings, Honeymoons, Anniversaries, and Birthdays, romantic vacations, romantic weekends, romantic cruises, Valentine’s Day, celebrating a special occasion, Christmas, Halloween, sexy dates, dancers, for a night on the town, clubbing, or just in the mood of giving a special intimate gift. We want to help you select the right lingerie and swimwear. As you can see we have a huge selection. Please do not hesitate to contact us with any questions or concerns. We are always ready to serve you.